"I have known Kyle and Madeline for a number of years, but did not get to know them well until I asked them to be my realtors. I knew from their reputation that they are kind, honest, hardworking people who would guide me through a complicated process. I also liked that they were part of Keller Williams, because that company has such a strong reputation. I was apprehensive about preparing my home to sell after living there for 25 years, and also nervous about whether I would be able to find a high-quality home that fit within my budget during a time when prices were so high. The Viators not only met, but far exceeded my expectations. Kyle and Madeline both came to my home for the first time prepared with a book that laid out the whole process for selling the house, step-by-step and in layman’s terms. It was an easy to understand resource that I referred back to many times. They kept me updated and organized, and always let me know what action or information was expected of me in advance so that I didn’t run into surprises. They gave me many pointers on how to prepare my house to sell and how to advertise it in a way that drew attention to its strengths. My house sold quickly and for a good price, and I give them credit for making that happen. Kyle and Madeline were understanding when I did not find a new house that appealed to me right away, and were supportive when I decided not to move forward with buying a place after finding problems during the inspection. When we viewed houses, they were meticulous in searching for issues that could have caused me problems down the line. They never forced an opinion on me, but were straightforward and gave valuable advice when I asked for it. I would recommend the Viators to any of my family or friends who want to buy or sell a house. I have them to thank for my forever home!"
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